Privacy Policy

TaleByYou ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

By accessing our website or using our services, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

We reserve the right to make changes to this Privacy Policy at any time. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

Account Information: Name, email address, and authentication details (via Clerk)

Order Information: Shipping address, phone number, payment details (processed by PayPal)

Book Content: Character details (name, age, appearance), text content, dedication messages, and images you upload

Generated Content: AI-generated images created for your books (via Leonardo AI)

Usage Data: Basic website usage, IP address, browser information

We use your information to:

• Create and deliver personalized children's books

• Process orders and handle shipping

• Generate custom images for your books

• Send order confirmations and updates

• Provide customer support

• Improve our services

We share your information only with trusted service providers:

• Clerk (user authentication)

• Leonardo AI (image generation)

• PayPal (payment processing)

• Lulu xPress (book printing and shipping)

• AWS (secure data storage)

• Meta/Facebook (advertising analytics and retargeting)

We never sell your personal information to third parties.

We use industry-standard security measures to protect your information, including encryption and secure storage. Character reference images are automatically deleted after your book is completed.

However, no method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

• Account data: Until you delete your account

• Order records: 7 years (for legal/tax purposes)

• Book content: Until you request deletion

• Guest sessions: 30 days if no order is placed

• Incomplete orders: For paid orders where customers do not complete the final print authorization process, all book content, generated images, and associated data may be permanently deleted after a period determined at our sole discretion, without prior notice

You can:

• Access, correct, or delete your personal information

• Request a copy of your data

• Withdraw consent for marketing communications

• Delete your account and associated data

Contact us at info@talebyyou.com to exercise these rights.

Our service is for adults creating books for children. We don't knowingly collect information directly from children under 18.

Child information (name, age, characteristics) provided by parents/guardians is used solely for book personalization and treated with the utmost care.

Our services are currently available in the United States, Canada, United Kingdom, and Australia.

Your information may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

We use only essential cookies that are necessary for our website to function:

• Authentication cookies: To keep you logged in and manage your session

• Security cookies: To protect against fraud and unauthorized access

• Meta Pixel: For advertising measurement and personalized ads

We do not use tracking, analytics, or marketing cookies. Disabling cookies in your browser may prevent the website from working properly.

We use Meta Pixel to measure the effectiveness of our Meta/Facebook marketing and to provide personalized advertising experiences.

Meta Pixel collects:

• How you interact with our website content

• Pages you visit on our site

• Actions you take on our website (viewing templates, customizations, purchases)

• Device and browser information

This helps us: • Understand which Meta/Facebook content drives traffic to our site

• Show relevant ads to people who have visited our website

• Measure return on advertising investment

• Improve our Meta/Facebook marketing strategy

You can control Meta Pixel data collection by:

• Adjusting your Facebook privacy settings at facebook.com/settings/ads

• Using browser settings to block tracking pixels

• Opting out of personalized ads in your Facebook account

For more information about Meta's data practices, visit Meta's Privacy Policy at facebook.com/privacy/policy.

California residents have additional rights including:

• Right to know what personal information is collected and how it's used

• Right to delete personal information (subject to legal exceptions)

• Right to correct inaccurate information

• Right to opt-out of data sales (we don't sell personal data)

• Right to non-discrimination for exercising privacy rights

Categories of information we collect: Identifiers, contact information, commercial information, internet activity, uploaded images, and preferences.

To exercise your California rights: Email info@talebyyou.com with "CCPA Request" in the subject line.

For EU/EEA/UK residents, we process data based on:

• Contract: To provide our book creation services

• Consent: When you explicitly agree (marketing, optional features)

• Legitimate Interests: For business operations, fraud prevention, and service improvement

• Legal Obligation: To comply with applicable laws

You have all rights listed in the "Your Rights" section, plus specific GDPR protections regarding automated decision-making and data portability.

Contact our Data Protection Officer: legal@talebyyou.com

Our Services may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

With your consent, we may send:

• Product updates and feature announcements

• Special offers and promotional content

• Educational content about book creation

To opt out: Click unsubscribe links in emails, update your account preferences, or contact info@talebyyou.com

We may update this Privacy Policy periodically. Material changes will be communicated through:

• Email notifications to registered users

• Prominent website notices

• Updated effective date at the top of this policy

We encourage you to review this policy regularly.

For privacy questions or to exercise your rights:

Email: info@talebyyou.com

Or: support@talebyyou.com

For specific requests:

• GDPR requests: Include "GDPR Request" in subject line

• CCPA requests: Include "CCPA Request" in subject line

This Privacy Policy was last updated on June 20, 2025.